FAQs
Frequently Asked Questions
Answers about our craftsmanship, authenticity, shipping, returns and care.
What is Chikan Weavers all about?
Chikan Weavers champions Lucknowi Chikankari, handcrafted ethically in small batches and reimagined in trendy, modern styles designed for women of today.
Is the Chikankari real and authentic?
Yes – every piece comes with a Certificate of Authenticity guaranteeing it’s 100% handcrafted, ethically sourced, and unique. No two embroideries are alike.
Why are your pieces more exclusive?
We produce in small batches, ensuring premium quality, attention to detail, and exclusivity – your piece is truly limited and curated.
What fabrics do you use?
Our range includes premium rayon, cotton, mul, chiffon and georgette – chosen for comfort, breathability, and beautiful compatibility with hand-embroidered Chikankari.
How can I choose the right size?
Each product page includes a detailed size chart. For personalized help, our customer support is happy to assist.
How long does an order take to arrive?
Within India: 5–7 business days; International orders: 10–15 business days, depending on location and customs.
What if I receive a damaged or defective item?
Please inform us within 3 days of delivery. We offer replacements or refunds for any quality issues, subject to our return policy.
Can I exchange or return my purchase?
Yes – unused items in original condition may be returned or exchanged within 3 days of delivery. Please refer to our Return & Exchange policy for full details.
Do you offer international shipping?
Absolutely. We ship globally, making the elegance of Lucknowi Chikankari accessible worldwide.
How can I track my order?
Once dispatched, you’ll receive a tracking number via email or SMS to monitor delivery status.
How do I care for my Chikankari garments?
Hand wash gently using mild detergent in cold water—or opt for expert dry cleaning. Press inside out on low heat, and store in a cool, dry place away from direct sunlight to preserve embroidery.
